Privacy policy
Data controller
Data collected
We collect the following data through the contact form:
- Name
- Email address
- Phone number (optional)
- Subject of the enquiry
- Message content
Purposes of processing
The data collected is used solely to:
- Respond to your contact and booking enquiries
- Send you information relating to your enquiry
Legal basis
The processing of your data is based on your explicit consent (contact form checkbox).
Data retention
Your data is retained for a maximum period of 3 years from your last interaction with La Courtine de Ciney.
Cookies
Our website uses cookies to enhance your browsing experience.
Essential cookies
| Cookie | Purpose | Duration |
|---|---|---|
cookie_consent |
Remembers your cookie preferences | 1 year |
Analytical cookies (optional)
These cookies are only set with your explicit consent via the cookie banner.
| Cookie | Purpose | Duration |
|---|---|---|
_ga |
Google Analytics unique identifier | 2 years |
_ga_* |
Session state storage | 2 years |
You can change your preferences at any time by deleting the cookie_consent cookie from your browser.
Google Analytics
We use Google Analytics 4 (GA4) to analyse the use of our website. This service is provided by Google Ireland Limited.
Data collected:
- Pages visited and visit duration
- Traffic source (where you came from)
- Device type and browser
- Approximate geographical location
Protective measures:
- Google Analytics is only loaded after your explicit consent
- IP address anonymisation is enabled
- No personally identifiable data is transmitted
For more information: Google Privacy Policy
Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
To exercise these rights, please contact us at: [email protected]
Data transfers
Data collected through the contact form is hosted within the European Union and is not transferred outside the EU.
If you accept analytical cookies, some data may be transferred to the United States (Google). These transfers are governed by the EU-U.S. Data Privacy Framework .
Complaints
You have the right to lodge a complaint with the Belgian Data Protection Authority (DPA):